Guaranteed cold chain delivery from port to warehouse GMP and ISO certifications for all products Technical and emergency support 24/7
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+967 712 345 678
EndoCare
Email Us
info@endocare-ye.com
Total Quality Management

Compliance & Pharmaceutical Supply Quality

EndoCare adopts a written and strict quality policy governing all stages of the supply chain. We believe that the reliability of hormones, vitamins, and pharmaceutical products begins with selecting licensed sources and ends with secure, digitally monitored storage to ensure patient safety and trustworthy healthcare.

GMP & GDP Regulatory Compliance Statement

We are absolutely committed to prohibiting the import or distribution of any product not manufactured in facilities compliant with internationally approved Good Manufacturing Practices (GMP). We also apply Good Distribution and Storage Practices (GDP) protocols across all our sub-warehouses and refrigerated transport networks to ensure 100% supply chain safety.

Specialized Logistics

Integrated Cold Chain

Digitally monitored cold storage and transport for heat-sensitive pharmaceutical and hormonal compounds.

1

Secure Import Storage

Receiving medical shipments at entry points in certified cooling containers and transporting them directly to our central warehouses equipped with the latest cooling systems (+2آ°C to +8آ°C, or +15آ°C to +25آ°C depending on the drug type).

2

Continuous Digital Monitoring

Using digital temperature recorders (Data Loggers) to monitor temperature and humidity inside warehouses and shipping containers around the clock, with instant alerts activated upon any deviation from approved temperature ranges.

3

Guaranteed Refrigerated Shipping

Delivering shipments to hospitals, agents, and pharmacies in all governorates using a fleet of equipped refrigerated trucks and insulated thermal shipping bags to ensure uninterrupted cold chain until receipt.

Supply & Consumer Safety

Track & Trace / Recall System

EndoCare adopts a precise digital tracking system that documents and records the movement of each pharmaceutical batch (Batch/Lot Number) from the manufacturing source to warehouses and then to the end customer. This system enables us to efficiently manage risks and ensure the safety and quality of all marketed medicines.

Instant Origin Verification

Linking the batch QR code to the Certificate of Analysis (CoA) and supporting documents to ensure product authenticity.

Emergency Recall Within 2 Hours

An approved emergency plan ensuring the ability to locate all packages of any batch and fully withdraw them from the market and customers within just 2 hours in case of international safety notifications.

Direct Contact with Quality Officer

To submit a quality complaint, request a Certificate of Analysis (CoA), or inquire about specific batch details, please fill out the form below to contact the Quality and Compliance Department directly:

Pharmacovigilance & Drug Safety

If you are a patient or physician and wish to report any unexpected side effect resulting from the use of one of our products, please proceed immediately to the approved pharmacovigilance portal to submit an official safety report.

Direct Pharmacovigilance Form
1. Active Substance Details
2. Event Type 0
3. Reporter Details
Professional Documentation

Verified Certifications & Accreditations

EndoCare undergoes periodic auditing to ensure all licenses and certificates remain valid and compliant.

Certified GDP Certificate

Certified Pharmaceutical Distribution & Storage

Full compliance with Good Distribution Practices requirements issued by the World Health Organization.

Certificate No.: EU-GDP-2024-8849
Issuing Authority: European Drug Supply Institute
Expiry Date: 31 December 2027
ISO 9001:2015

Global Quality Management System

Official accreditation for the quality management system and auditing of logistics operations for raw materials and biological supplements.

Certificate No.: ISO-9001-2015-YE
Issuing Authority: Bureau Veritas Certification
Expiry Date: 15 May 2028
Ministry of Health License

Import & Distribution License

A valid official legal license to practice import, storage, and supply of vitamins and hormones in Yemen.

License No.: MOH-YE-452-2024
Issuing Authority: Ministry of Public Health and Population
Regulatory Status: Active and regularly updated