EndoCare adopts a written and strict quality policy governing all stages of the supply chain. We believe that the reliability of hormones, vitamins, and pharmaceutical products begins with selecting licensed sources and ends with secure, digitally monitored storage to ensure patient safety and trustworthy healthcare.
We are absolutely committed to prohibiting the import or distribution of any product not manufactured in facilities compliant with internationally approved Good Manufacturing Practices (GMP). We also apply Good Distribution and Storage Practices (GDP) protocols across all our sub-warehouses and refrigerated transport networks to ensure 100% supply chain safety.
Digitally monitored cold storage and transport for heat-sensitive pharmaceutical and hormonal compounds.
Receiving medical shipments at entry points in certified cooling containers and transporting them directly to our central warehouses equipped with the latest cooling systems (+2آ°C to +8آ°C, or +15آ°C to +25آ°C depending on the drug type).
Using digital temperature recorders (Data Loggers) to monitor temperature and humidity inside warehouses and shipping containers around the clock, with instant alerts activated upon any deviation from approved temperature ranges.
Delivering shipments to hospitals, agents, and pharmacies in all governorates using a fleet of equipped refrigerated trucks and insulated thermal shipping bags to ensure uninterrupted cold chain until receipt.
EndoCare adopts a precise digital tracking system that documents and records the movement of each pharmaceutical batch (Batch/Lot Number) from the manufacturing source to warehouses and then to the end customer. This system enables us to efficiently manage risks and ensure the safety and quality of all marketed medicines.
Linking the batch QR code to the Certificate of Analysis (CoA) and supporting documents to ensure product authenticity.
An approved emergency plan ensuring the ability to locate all packages of any batch and fully withdraw them from the market and customers within just 2 hours in case of international safety notifications.
To submit a quality complaint, request a Certificate of Analysis (CoA), or inquire about specific batch details, please fill out the form below to contact the Quality and Compliance Department directly:
EndoCare undergoes periodic auditing to ensure all licenses and certificates remain valid and compliant.
Full compliance with Good Distribution Practices requirements issued by the World Health Organization.
Official accreditation for the quality management system and auditing of logistics operations for raw materials and biological supplements.
A valid official legal license to practice import, storage, and supply of vitamins and hormones in Yemen.
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